Discover more in our FAQ
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Support hours: Monday-Friday, 7am-3pm
What is the best way to store tea to preserve its flavor?
What is the best way to store tea to preserve its flavor?
Store tea in a cool, dry place, away from direct sunlight and moisture.
How much caffeine is in your tea?
How much caffeine is in your tea?
Caffeine content varies by tea type, but generally, black tea has the most, followed by oolong, green, and herbal teas.
Are your «Ronnefeldt teas 100%» organic and natural?
Are your «Ronnefeldt teas 100%» organic and natural?
Yes, they are organic and they contain 100% natural ingredients. They are also environmentally friendly.
Can I get a refund or exchange if I don't like the tea?
Can I get a refund or exchange if I don't like the tea?
Yes.
How to brew the perfect cup of tea?
How to brew the perfect cup of tea?
Please refer to our brewing instructions found on each packet and tea bag for tips and recommendations on brewing time, temperature and quantities.
How long does shipping take?
How long does shipping take?
Shipping times vary by location, but most orders are delivered within 3-5 business days.
Do you have a physical store?
Do you have a physical store?
No, we only have an online store.
Are Ronnefeldt teas kosher? Halal?
Are Ronnefeldt teas kosher? Halal?
Yes, Ronnefeldt teas have a European certificate.
Do you have any special offers for wholesale buyers?
Do you have any special offers for wholesale buyers?
Yes, please send us an email to get a special offer or read «Hospitality» tab.
Are you an official dealer of Ronnefeldt tea?
Are you an official dealer of Ronnefeldt tea?
Yes, all tea is imported to the USA and officially cleared through customs.
